Privacy Policy

Last Updated: January 2025

1. Introduction

UKGambleSafe ("we," "us," "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

Personal Information

  • Name and contact details (when you contact us)
  • Email address (for communications)
  • IP address and location data
  • Browser type and version
  • Operating system information

Usage Data

  • Pages visited and time spent on our website
  • Click patterns and navigation paths
  • Referring websites and search terms
  • Device information and screen resolution

Cookies and Tracking Data

  • Essential cookies for website functionality
  • Analytics cookies for performance measurement
  • Preference cookies for user settings

3. How We Use Your Data

We use your personal data for the following purposes:

  • Service Provision: To provide and maintain our casino review services
  • Communication: To respond to your inquiries and provide support
  • Website Improvement: To analyze usage patterns and improve our website
  • Legal Compliance: To comply with legal obligations and regulations
  • Safety and Security: To protect against fraud and ensure website security

Legal Basis: We process your data based on legitimate interests, consent, or legal obligations as defined under UK GDPR.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in website operation
  • Legal Requirements: When required by law or to protect legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent for specific sharing

All third parties are required to maintain appropriate data protection measures and use your data only for specified purposes.

5. Data Storage and Security

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Contact form submissions: 2 years
  • Analytics data: 26 months
  • Cookie data: As specified in our Cookie Policy

Security Measures

We implement appropriate technical and organizational measures to protect your data:

  • SSL encryption for data transmission
  • Regular security audits and updates
  • Access controls and authentication
  • Regular backups and disaster recovery procedures

6. Your Rights Under GDPR

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

Important: This privacy policy applies to UKGambleSafe only. Casino online operators have their own privacy policies that govern how they handle your personal data.